Entry-Level Customer Care Agent — Onsite (Makati)

J-K Network Services; Makati; On-site; PHP 279,000 - 334,800; Full time

Job summary

An IT Outsourcing Company in Makati is looking for a Dealing Operations Agent. This position is open to entry-level candidates, including fresh graduates. Responsibilities include managing customer inquiries, providing timely responses, and documenting interactions professionally. A Bachelor's degree is preferred. The work schedule includes weekends off, and the salary ranges from Php 25,000 to 30,000.

Qualifications

• Preferably residing in or near Makati City.
• Fresh graduates are welcome to apply.
• At least 1 year of work experience in customer support or related work.

Responsibilities

• Answer and manage customer calls and inquiries professionally.
• Provide real-time responses via email or other channels.
• Accurately document all customer interactions.
• Maintain a professional and positive demeanor.
• Build strong relationships with customers and ensure satisfaction.

Skills

Customer support skills

Communication skills

Problem-solving skills

Education

Bachelor's degree (any course)

Job description

An IT Outsourcing Company in Makati is looking for a Dealing Operations Agent. This position is open to entry-level candidates, including fresh graduates. Responsibilities include managing customer inquiries, providing timely responses, and documenting interactions professionally. A Bachelor's degree is preferred. The work schedule includes weekends off, and the salary ranges from Php 25,000 to 30,000.