Customer Success Manager

Neksjob Philippines; Pasay; On-site; PHP 400,000 - 640,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A customer service management company in Metro Manila is looking for a Customer Service Manager. This role involves managing customer interactions through various channels and providing accurate information about products. Ideal candidates should be high school graduates with a positive attitude, customer-focused mindset, and basic computer skills. This position offers competitive salary options along with comprehensive training and support to ensure top-notch customer service delivery.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Competitive salary with international account premium.
• Comprehensive training and support.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Basic computer skills

Positive attitude

Willingness to learn

Education

High school graduate or above

Job description

Job Description

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world‑class customer satisfaction.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support

Working Location

Seaside, SM Mall of Asia. GXRH+HG6, Pasay City, Metro Manila, Philippines

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