Customer Success Manager

Neksjob Philippines; Baguio; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

International account premium

Job summary

A recruitment agency is seeking a Customer Service Manager in Baguio. This role involves handling customer inquiries through various channels, providing product and service information, and resolving issues professionally. Candidates should be high school graduates with a positive attitude and basic computer skills. The position offers a competitive salary with a premium for international accounts, emphasizing a focus on customer satisfaction and effective communication.

Qualifications

• High school graduate or higher education level.
• Demonstrates a positive and customer-focused attitude.
• Possesses basic computer skills with willingness to learn.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Positive attitude

Customer-focused mindset

Basic computer skills

Learning agility

Education

High school graduate or above

Tools

CRM software

Microsoft Office

Job description

On-site - Baguio No Exp Required High/Senior High School Full-time

Job Description

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction.

Responsibilities:

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements:

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium

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