Customer Success Manager

Neksjob Philippines; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A customer service firm is seeking a Customer Service Manager passionate about leadership and dedicated to ensuring world-class customer satisfaction. The role involves managing customer calls through various channels, providing accurate information to international clients, resolving concerns, and maintaining documentation. Candidates should be at least high school graduates, possess a positive attitude, and basic computer skills. This position offers a competitive salary with training and support.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Positive attitude

Basic computer skills

Education

High school graduate

Job description

Job Description

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world‑class customer satisfaction.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer‑focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support