Customer Success Manager

Neksjob Philippines; Taguig; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A customer service company is seeking a Customer Service Manager in Taguig. The role involves leading a team to provide excellent customer support through various channels, including phone and chat. Candidates should be high school graduates with a positive attitude and basic computer skills. This full-time position offers competitive pay and comprehensive training in a supportive environment.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Competitive salary with international account premium.
• Comprehensive training and support.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Positive attitude

Customer-focused mindset

Basic computer skills

Education

High school graduate

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support

Working Location

Uptown Place Tower 3. Corner, 11th Ave, Taguig, Metro Manila, Philippines

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