Customer Success Advocate

STACKph EOR; Quezon City; On-site; PHP 201,000 - 357,000; Full time

Job summary

STACKph EOR in the Philippines is seeking a customer-focused professional to convert inquiries into enthusiastic advocates. You will engage with customers across phone, email and chat to resolve questions and issues.

This role requires clear communication, strong multitasking, and teamwork with internal departments to meet customer needs. Data entry across platforms is also part of daily tasks.

Qualifications

• At least 1 - 3 years' of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organization

Prioritization

Job description

STACKph EOR in the Philippines is seeking a customer-focused professional to convert inquiries into enthusiastic advocates. You will engage with customers across phone, email and chat to resolve questions and issues.

This role requires clear communication, strong multitasking, and teamwork with internal departments to meet customer needs. Data entry across platforms is also part of daily tasks.