Customer Experience Pro — Voice & Chat Support

stack sourcinggg; Pasig; Hybrid; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

HMO and health benefits

Paid training

Career growth

Night differential

Job summary

stack sourcinggg is seeking motivated Customer Service Representatives to join our team in the Philippines. The role involves assisting customers by phone, chat, or email, delivering information, and resolving concerns with a high standard of service.

Ideal candidates have strong English communication and basic computer navigation skills. On-site, hybrid, or work-from-home setups may apply depending on the account requirements.

Qualifications

• Proficient in English communication and clear written and verbal skills.
• Basic computer navigation and MS Office familiarity.
• Experience in customer service is an advantage but not always required.

Responsibilities

• Handle inquiries via phone, chat, or email.
• Provide accurate information on products/services and account concerns.
• Resolve issues promptly and professionally and document interactions.

Skills

English communication

Computer literacy

Customer service

Education

High School / Senior High / College Graduate

Job description

stack sourcinggg is seeking motivated Customer Service Representatives to join our team in the Philippines. The role involves assisting customers by phone, chat, or email, delivering information, and resolving concerns with a high standard of service.

Ideal candidates have strong English communication and basic computer navigation skills. On-site, hybrid, or work-from-home setups may apply depending on the account requirements.