Customer Success Advocate & Support Specialist

inspiro; Makati; On-site; PHP 290,000 - 391,000; Full time

Job summary

Inspiro in Makati seeks a personable customer support specialist who enjoys talking to people and proactively solving issues. You will convert customers into passionate evangelists by providing timely, accurate guidance via phone, email, and chat.

Responsibilities include answering questions about product availability and pricing, coordinating with internal teams, and handling data entry across platforms to ensure a smooth customer journey.

Qualifications

• 2 years in college or Senior Highschool Graduate.
• Willing to learn and adapt to product information.
• No strict BPO experience required.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Communication

Customer service

Problem solving

Education

Senior High School graduate

High School graduate (Old Curriculum) with 6 months BPO

Job description

Inspiro in Makati seeks a personable customer support specialist who enjoys talking to people and proactively solving issues. You will convert customers into passionate evangelists by providing timely, accurate guidance via phone, email, and chat.

Responsibilities include answering questions about product availability and pricing, coordinating with internal teams, and handling data entry across platforms to ensure a smooth customer journey.