Customer Experience Associate (Entry-Level) - Virtual

STACKph; Makati; On-site; PHP 200,880 - 256,680; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Job summary

STACKph is hiring an entry-level Customer Service Representative (On-site in Makati) to handle customer inquiries via phone, email, or chat and provide product information and support.

The role requires a high school diploma with 0-2 years of experience, strong communication and interpersonal skills, and the ability to resolve issues professionally. Training will be provided and collaboration with the team is expected.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0-2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer inquiries and deliver solutions.
• Qualities and Traits: Strong problem-solving skills and a positive attitude.

Responsibilities

• Interact with customers via phone, email, or chat to provide assistance and information.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain customer records and document interactions in the company database.
• Provide product information and support to enhance customer experience.
• Work collaboratively with team members and participate in training sessions.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

STACKph is hiring an entry-level Customer Service Representative (On-site in Makati) to handle customer inquiries via phone, email, or chat and provide product information and support.

The role requires a high school diploma with 0-2 years of experience, strong communication and interpersonal skills, and the ability to resolve issues professionally. Training will be provided and collaboration with the team is expected.