Customer Support Advocate — Entry-Level, Great Perks

STACKph; Pasig; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

13th Month Pay

Pag-Ibig Fund

Free Meals

Gym Membership

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

STACKph in Pasig is seeking a Customer Service Representative for an easy account. This on-site role welcomes entry-level applicants and requires a High School Diploma. You will handle inquiries via phone, email, and chat, resolve issues, and maintain detailed records.

You will collaborate with teammates, stay updated on product information, and contribute to high-quality service. Strong communication and a patient, empathetic approach are essential for success.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• Experience level: Entry-level, no experience required.
• Skills: Strong communication and interpersonal skills.
• Qualities: Empathetic, patient, and motivated team player.
• Responsibilities: Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and service offerings to provide accurate information.

Skills

Strong communication

Interpersonal skills

Multitasking

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

STACKph in Pasig is seeking a Customer Service Representative for an easy account. This on-site role welcomes entry-level applicants and requires a High School Diploma. You will handle inquiries via phone, email, and chat, resolve issues, and maintain detailed records.

You will collaborate with teammates, stay updated on product information, and contribute to high-quality service. Strong communication and a patient, empathetic approach are essential for success.