Tech Support Advocate — Turn Customers into Fans

Inspiro; Dumaguete; On-site; PHP 223,000 - 335,000; Full time

Job summary

Inspiro in the Philippines is seeking a customer support specialist who loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists by delivering clear, helpful responses across phone, email, and chat channels.

Responsibilities include addressing technical concerns, collaborating with internal teams to meet customer needs, and performing data entry across multiple platforms.

Qualifications

• Preferably Graduate of IT-related course.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Technical skills.
• Ability to multi-task, organize, and prioritize work.
• No work experience required.

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to Technical concerns.
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Technical skills

Multitasking

Organization

Job description

Inspiro in the Philippines is seeking a customer support specialist who loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists by delivering clear, helpful responses across phone, email, and chat channels.

Responsibilities include addressing technical concerns, collaborating with internal teams to meet customer needs, and performing data entry across multiple platforms.