Customer Service Telesales (Online Interviews Only)

J-K Network Services; Taguig; On-site; PHP 256,680 - 334,800; Full time

Benefits offered by this job

Government Mandated Benefits

Miscellaneous allowance

Provident Fund

Business Casual

Insurance

Job summary

A leading BPO company is hiring a Customer Service Telesales agent in Taguig. Responsibilities include client retention, sales, and managing customer inquiries. Ideal candidates should have a college degree and at least 6 months of BPO experience. The role offers a salary ranging from Php23,000 to Php30,000 and requires working on a graveyard schedule.

Qualifications

• At least 6 months to 1 year BPO experience handling sales and retention.
• Willing to work on a Graveyard Shift.
• Adept in using CRM systems.

Responsibilities

• Support client retention and contract renewals.
• Determine and satisfy client needs through consultative sales.
• Act as main point of contact for internal teams and customers.

Skills

Sales experience

Customer service

Communication skills

Education

College Degree

Job description

Customer Service Telesales (Online Interviews Only)

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Job Description

Employee Recognition and Rewards

Commission

Government Mandated Benefits

Client Profile:This company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia.

This company focuses on Business consulting, Systems integration and IT services.

Company Industry:BPO Company

Salary Offer:Php23,000-Php30,000

Work Schedule:Graveyard Schedule

Work Set Up:Work Onsite

Benefits :

• Government Mandated Benefits
• Miscellaneous allowance
• Provident Fund
• Business Casual
• Insurances

Job Responsibilities:

• Support client retention and contract renewals in line with corporate goals.
• Determine and satisfy client needs, conduct consultative, value-driven sales and account management conversations.
• Act as the main point of contact for internal sales teams and customers
• Handle billing concerns and account-related questions
• Guarantee a seamless and satisfying consumer experience
• Keep up-to-date data in CRM systems and accurately record all customer interactions
• Work together with internal support teams to handle reporting, escalations, and ongoing process enhancements
• Plan and oversee follow-up correspondence to facilitate deal closings and continuous relationship maintenance

Recruitment Process: (Online Interview)

• Initial Interview
• Second Interview
• Final Interview
• Job Offer
• College Degree
• Open for Undergraduates
• At least 6 months to 1 year BPO experience handling sales and retention
• Willing to work on a Graveyard Shift
• Amenable to work onsite in McKinley, Taguig
• Can start as soon as possible

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