Customer Service Specialist — Fast-Paced Growth Opportunity

Maven Roofing; Rizal; On-site; PHP 900,000 - 945,000; Full time

Benefits offered by this job

Competitive compensation

Inclusive work culture

Growth opportunities

Challenging projects

Work-life balance

Job summary

Maven Advantage, Inc. in the Philippines is seeking a friendly Customer Service Representative to deliver outstanding support across phone, email, and chat.

You will resolve inquiries, understand customer needs, and collaborate with internal teams to ensure timely, accurate solutions. This role requires excellent communication, strong problem solving, and the ability to stay organized in a fast-paced, team‑oriented environment.

Qualifications

• Experience in customer service or support roles preferred.
• Excellent verbal and written communication skills across all levels.
• Strong problem-solving skills and ability to think quickly under pressure.

Responsibilities

• Provide outstanding customer service via phone, email, chat, and other channels; ensure timely resolutions.
• Understand customer needs and offer tailored solutions to improve satisfaction.
• Collaborate with other departments to resolve issues efficiently.

Skills

CRM software

MS Office

Verbal communication

Written communication

Problem solving

Education

Bachelor’s degree in Business/Communications or related field

Tools

CRM system

Office software

Job description

Maven Advantage, Inc. in the Philippines is seeking a friendly Customer Service Representative to deliver outstanding support across phone, email, and chat.

You will resolve inquiries, understand customer needs, and collaborate with internal teams to ensure timely, accurate solutions. This role requires excellent communication, strong problem solving, and the ability to stay organized in a fast-paced, team‑oriented environment.