Customer Service Specialist - Entry-Level with Paid Training

Neksjob Philippines; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Paid training

Health and wellness benefits

Performance incentives

Job summary

Neksjob Philippines is hiring empathetic Call Center Agents to join our on-site team in Muntinlupa. No prior BPO experience is required as successful candidates will be trained to deliver excellent customer service.

Candidates should have at least a high school diploma or higher, good English communication, basic computer and typing skills, and a willingness to learn. Shifts, weekends, and holidays may be required. Competitive compensation is offered with paid training.

Qualifications

• English communication and clear speaking skills.
• Strong customer service mindset and problem solving.
• Ability to work in a team and follow procedures.
• Basic computer usage and typing skills.
• Willingness to undergo training and adapt to shifts.

Responsibilities

• Answer inbound and outbound calls from customers.
• Assist customers with inquiries and concerns.
• Provide accurate information about products, services, and policies.
• Resolve customer issues professionally and promptly.
• Maintain and update customer records in the system.

Skills

English communication

Customer service

Teamwork

Typing speed

Willingness to learn

Education

High School Graduate

Senior High School Graduate

College Graduate

Job description

Neksjob Philippines is hiring empathetic Call Center Agents to join our on-site team in Muntinlupa. No prior BPO experience is required as successful candidates will be trained to deliver excellent customer service.

Candidates should have at least a high school diploma or higher, good English communication, basic computer and typing skills, and a willingness to learn. Shifts, weekends, and holidays may be required. Competitive compensation is offered with paid training.