Customer Care Specialist – On-site, Paid Training

Neksjob Philippines; Mandaluyong; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines in Mandaluyong is seeking an energetic Customer Service Representative to join our on-site call center team. No BPO experience required; high school graduates welcome.

You will answer inbound calls, describe our products in plain language, resolve issues, and document each interaction to ensure customer satisfaction. We offer paid training, HMO, and a supportive team environment.

Qualifications

• Willing to work on site.
• Basic computer literacy required.
• No prior BPO experience required.

Responsibilities

• Answer inbound calls from customers and explain products in plain language.
• Resolve customer concerns and ensure positive outcomes on each interaction.
• Record clear, complete notes after every call and update account information as needed.

Skills

Basic computer literacy

Education

High School / Senior High School

Job description

Neksjob Philippines in Mandaluyong is seeking an energetic Customer Service Representative to join our on-site call center team. No BPO experience required; high school graduates welcome.

You will answer inbound calls, describe our products in plain language, resolve issues, and document each interaction to ensure customer satisfaction. We offer paid training, HMO, and a supportive team environment.