Entry-Level Call Center Agent — Paid Training & Growth

Neksjob Philippines; Negros Occidental; On-site; PHP 234,360 - 301,320; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

HMO

Job summary

Neksjob Philippines in Negros Occidental is hiring Call Center Agents. No BPO experience required; we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

As an agent, you will handle customer calls, assist with inquiries, document interactions, and work on shifting schedules onsite. Competitive salary, paid training, and benefits await in a supportive, dynamic team.

Qualifications

• High School Graduate or Senior High School Graduate as requirement.
• Basic computer navigation and typing skills expected.
• Willing to work onsite with shifting schedules, including weekends/holidays.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Basic computer navigation

Typing skills

Willing to work onsite

Flexible schedule

Positive attitude

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Neksjob Philippines in Negros Occidental is hiring Call Center Agents. No BPO experience required; we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

As an agent, you will handle customer calls, assist with inquiries, document interactions, and work on shifting schedules onsite. Competitive salary, paid training, and benefits await in a supportive, dynamic team.