Onsite Customer Support Specialist | Paid Training

Neksjob Philippines; Mandaluyong; Sur place; PHP 200 880 - 267 840; Plein temps

Avantages offerts par ce poste

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Résumé du poste

Neksjob Philippines is seeking a Customer Service Representative for an on-site role in Mandaluyong. No prior BPO experience required; high school or senior high school graduates are welcome.

The position emphasizes helping customers, clear communication, and accurate record-keeping. You will handle calls, explain services in simple terms, resolve issues efficiently, assist with account updates, and maintain detailed notes for every interaction.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsabilités

• Handle incoming calls and assist customers with their inquiries.
• Explain products and services in clear, simple terms.
• Troubleshoot issues and resolve customer concerns on the call.
• Update customer accounts and make changes to services as requested.
• Maintain clear, thorough records after each call.

Connaissances

Basic computer literacy

Formation

High School graduate

Description du poste

Neksjob Philippines is seeking a Customer Service Representative for an on-site role in Mandaluyong. No prior BPO experience required; high school or senior high school graduates are welcome.

The position emphasizes helping customers, clear communication, and accurate record-keeping. You will handle calls, explain services in simple terms, resolve issues efficiently, assist with account updates, and maintain detailed notes for every interaction.