Onsite Customer Support Specialist | Paid Training

Neksjob Philippines; Mandaluyong; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative for an on-site role in Mandaluyong. No prior BPO experience required; high school or senior high school graduates are welcome.

The position emphasizes helping customers, clear communication, and accurate record-keeping. You will handle calls, explain services in simple terms, resolve issues efficiently, assist with account updates, and maintain detailed notes for every interaction.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle incoming calls and assist customers with their inquiries.
• Explain products and services in clear, simple terms.
• Troubleshoot issues and resolve customer concerns on the call.
• Update customer accounts and make changes to services as requested.
• Maintain clear, thorough records after each call.

Skills

Basic computer literacy

Education

High School graduate

Job description

Neksjob Philippines is seeking a Customer Service Representative for an on-site role in Mandaluyong. No prior BPO experience required; high school or senior high school graduates are welcome.

The position emphasizes helping customers, clear communication, and accurate record-keeping. You will handle calls, explain services in simple terms, resolve issues efficiently, assist with account updates, and maintain detailed notes for every interaction.