Customer Support Specialist — On-site, Paid Training

Neksjob Philippines; Pasig; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Paid Training

HMO

Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative to join our on-site team in Pasig. No BPO experience is required, and basic computer literacy is needed to start. This is a full-time role with on-site duties and a friendly, customer-focused environment.

You will answer calls, explain products in plain language, troubleshoot issues, and document calls with clear notes after each interaction. Training and benefits are provided.

Qualifications

• Willing to work on site.
• Basic computer literacy.

Responsibilities

• Starting each call with a positive and friendly attitude
• Giving customers straightforward, truthful information about what we offer
• Sorting out concerns as fast and smoothly as possible
• Walking customers through account changes or service updates
• Writing down clear and complete notes after every call

Skills

Willing to work on site

Basic computer literacy

Job description

Neksjob Philippines is seeking a Customer Service Representative to join our on-site team in Pasig. No BPO experience is required, and basic computer literacy is needed to start. This is a full-time role with on-site duties and a friendly, customer-focused environment.

You will answer calls, explain products in plain language, troubleshoot issues, and document calls with clear notes after each interaction. Training and benefits are provided.