On-Site Customer Service Agent — Paid Training & HMO

Neksjob Philippines; Parañaque; On-site; PHP 200,880 - 256,680; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a motivated Customer Service Agent to handle inbound calls and assist customers from our Paranaque site. No BPO experience required; open to high school graduates and above. Expect paid training and a supportive team environment, with full-time on-site work.

Responsibilities include explaining products, resolving issues, updating accounts, and maintaining detailed records to ensure customer satisfaction and adherence to company policies.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle calls with a friendly and professional attitude.
• Clearly explain products and services to customers.
• Resolve problems accurately and quickly.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of customer interactions.
• Follow scripts and meet performance targets.

Education

High School or Senior High School graduate

Job description

Neksjob Philippines is seeking a motivated Customer Service Agent to handle inbound calls and assist customers from our Paranaque site. No BPO experience required; open to high school graduates and above. Expect paid training and a supportive team environment, with full-time on-site work.

Responsibilities include explaining products, resolving issues, updating accounts, and maintaining detailed records to ensure customer satisfaction and adherence to company policies.