Customer Support Agent — Paid Training & Growth

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

HMO

Job summary

Neksjob Philippines is hiring Call Center Agents to join our onsite team. We provide comprehensive training, and no BPO experience is required. If you have strong communication skills and a positive attitude, you’re invited to apply.

Responsibilities include handling calls, assisting customers, and maintaining accurate records while meeting quality and performance targets. Paid training, incentives, and HMO benefits are part of the package.

Qualifications

• High School graduate with basic computer and typing skills.
• No BPO experience required; fresh graduates welcome.
• Willing to work onsite with shifting schedules.
• Positive attitude and eagerness to learn are valued.
• Paid training and potential incentives are offered.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Positive attitude

Customer-oriented

Eager to learn

Typing

Basic computer navigation

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Neksjob Philippines is hiring Call Center Agents to join our onsite team. We provide comprehensive training, and no BPO experience is required. If you have strong communication skills and a positive attitude, you’re invited to apply.

Responsibilities include handling calls, assisting customers, and maintaining accurate records while meeting quality and performance targets. Paid training, incentives, and HMO benefits are part of the package.