Customer Service Specialist - Commission & Bonus Eligible

Six Eleven Philippines Bpo Corporation; Bato; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Job summary

Six Eleven Philippines Bpo Corporation is seeking a customer service professional to deliver excellent support to customers via phone, email, and chat. You will address inquiries, resolve issues, and maintain precise records of interactions and transactions.

Join a team focused on delivering high-quality service, meeting performance targets, and adhering to service level agreements in a dynamic BPO environment.

Responsibilities

• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
• Manage customer interactions via phone, email, and chat to ensure satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and find innovative solutions.
• Consistently meet performance targets and service level agreements.

Job description

Six Eleven Philippines Bpo Corporation is seeking a customer service professional to deliver excellent support to customers via phone, email, and chat. You will address inquiries, resolve issues, and maintain precise records of interactions and transactions.

Join a team focused on delivering high-quality service, meeting performance targets, and adhering to service level agreements in a dynamic BPO environment.