Customer Service Representative/ with DigiAds experience

Metacom Careers; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers is seeking a Customer Service Representative with DigiAds experience to deliver outstanding support across channels. You will assist customers, resolve issues, and maintain up-to-date knowledge of DigiAds offerings to ensure accurate guidance.

The role emphasizes strong communication, a positive attitude, and the ability to manage multiple tasks while prioritizing effectively to ensure customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• 1 year of call center experience with at least 6 months of Digi Ads experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries regarding DigiAds products and services.
• Resolve customer complaints promptly and effectively.
• Maintain a thorough knowledge of company offerings to provide accurate information.
• Document customer interactions in a clear and concise manner.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Customer Service Representative/ with DigiAds experience

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Read More

Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries regarding DigiAds products and services.
• Resolve customer complaints promptly and effectively.
• Maintain a thorough knowledge of company offerings to provide accurate information.
• Document customer interactions in a clear and concise manner.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level: 1 year of call center experience with atleast 6 months of Digi Ads experience
• Skills and Competencies:Excellent communication and interpersonal skills.
• Responsibilities and Duties:Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits:Positive attitude and a strong commitment to customer satisfaction.