Customer Service Representative – Voice | Up to ₱30K Salary Offer

ALORICA TELESERVICES, INC.; Quezon City; Vor Ort; PHP 305.000 - 365.000; Vollzeit

Benefits dieser Stelle

Same-day job offer

Express hiring process

Onsite application

Zusammenfassung

ALORICA TELESERVICES, INC. in Quezon City seeks a customer service representative to handle inquiries via inbound/outbound calls and resolve concerns. The role emphasizes accurate information, documentation of interactions, and maintaining professional communication to meet service standards.

The position supports shifting schedules, including weekends/holidays if required, with recruitment conducted virtually or onsite. Salary up to ₱30,000 monthly with potential benefits according to policy.

Qualifikationen

• Experience in customer service or BPO is a plus.
• Excellent English communication skills.
• Customer-focused attitude with a positive demeanor.
• Willing to work shifting schedules, including weekends and holidays.
• Able to complete recruitment virtually or onsite.

Aufgaben

• Handle customer inquiries via inbound or outbound calls.
• Provide accurate information and resolve concerns.
• Document interactions and update account records.
• Maintain professional communication and meet service standards.

Kenntnisse

Customer service

English skills

Positive attitude

Shift work

Virtual/onsite hiring

Jobbeschreibung

Key Responsibilities

• Handle customer inquiries through inbound or outbound calls, depending on account requirements.

• Provide accurate information and resolve customer concerns.

• Document customer interactions and update account records.

• Maintain professional communication and meet service quality standards.

Qualifications

• With or without BPO experience.

• Good English communication skills.

• Customer-focused with a positive attitude.

• Willing to work on shifting schedules, including weekends and holidays, if required.

• Able to complete the recruitment process virtually or onsite.

Salary and Benefits

• Salary package up to ₱30,000

• Salary calibration applies based on qualifications and account requirements.

• Additional benefits and incentives may apply, subject to company policy.

Application Process

• Virtual hiring via Zoom or onsite application.

• Express hiring process with only 3 hiring steps.

• Possible same-day Job Offer, subject to successful completion of the hiring process.

• Start ASAP.