Customer Service Representative – Voice & Non-Voice | Up to ₱28K

ALORICA TELESERVICES, INC.; Philippines; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

Fast hiring

Same-day offer

Paid training

Company benefits

Free meals (first 5 days)

Career growth

Job summary

ALORICA TELESERVICES, INC. in Quezon City is seeking a Customer Service Representative to handle customer inquiries through voice or non-voice channels at Alorica Eton Centris.

The role requires at least Senior High School and good communication skills, with or without BPO experience. Onsite work is required at Eton Centris; shifting schedules include weekends and holidays. Virtual applicants must have reliable internet and a laptop/desktop.

Qualifications

• At least Senior High School graduate.
• With or without BPO experience.
• Good communication skills.

Responsibilities

• Handle customer inquiries through voice or non-voice channels.
• Provide accurate and efficient customer assistance.
• Resolve concerns while maintaining excellent customer service.
• Follow account procedures and company guidelines.
• Maintain a professional and customer-focused approach.

Skills

Good communication skills

Customer service

Education

Senior High School

Job description

About the role

Customer Service Representative role handling customer inquiries through voice or non-voice channels at Alorica Eton Centris, Quezon City.

Key responsibilities

• Handle customer inquiries through voice or non-voice channels

• Provide accurate and efficient customer assistance

• Resolve concerns while maintaining excellent customer service

• Follow account procedures and company guidelines

• Maintain a professional and customer-focused approach

What We're Looking For

• At least Senior High School graduate

• With or without BPO experience

• Good communication skills

• Willing to work onsite in Eton Centris, Quezon City

• Willing to work on shifting schedules, including weekends/holidays

• For virtual applicants: reliable internet connection and laptop/desktop

What We Offer

• Salary package up to ₱28,000

• Fast hiring process

• Same-day job offer for qualified candidates

• Paid training

• Company benefits

• Free meals for the first 5 working days once hired

• Career growth opportunities

Application Process

Virtual and Onsite applications are available.