Customer Service Representative (START ASAP)

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a friendly, detail-oriented Customer Service Representative to be the first contact for customers. You will handle inquiries, complaints, and requests with a positive attitude and clear communication.

The role is on-site in Cebu City and welcomes fresh graduates. We offer flexible hours, health benefits, and opportunities to grow within a dynamic team.

Qualifications

• Senior high school diploma or equivalent; college graduates eligible.
• Excellent verbal and written communication skills.
• Knowledgeable with MS Teams and basic computer applications.
• Fresh graduates are encouraged to apply!

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
• Resolve product or service problems by clarifying issues, researching solutions, and implementing effective resolutions.
• Provide product or service information to customers in a clear and concise manner.

Skills

Communication skills

MS Teams

Education

Senior High School Diploma or Equivalent

College Degree or Fresh Graduate

Tools

MS Teams

Basic computer applications

Job description

Customer Service Representative (START ASAP)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Job Summary:

We are seeking a friendly, detail-oriented Customer Service Representative to join our team. The ideal candidate will act as the first point of contact for our customers, providing timely and effective solutions to inquiries, complaints, and requests. This role requires excellent communication skills, patience, and a genuine desire to help customers have a positive experience with our company.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
• Resolve product or service problems by clarifying issues, researching solutions, and implementing effective resolutions.
• Provide product or service information to customers in a clear and concise manner.

Qualifications:

• Senior high school diploma or equivalent; College Graduate / Undergraduate / Fresh Graduates.
• Average to Excellent verbal and written communication skills.
• Knowledgeable with MS Teams and basic computer applications.
• Fresh graduates are encouraged to apply!

Jay Coronel

HR Officer Synlink Recruitment Outsourcing Co. Inc.