Customer Service Representative

JetSon Manpower Agency; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance

Job summary

A local agency in Cebu City is seeking a customer service representative to handle inquiries and resolve issues. The ideal candidate must have a High/Senior High School diploma and proficiency in English. The role requires excellent customer service skills and the ability to work in a flexible office environment. This full-time position offers an opportunity to grow within a supportive team.

Qualifications

• High/Senior High School diploma is required.
• Proficiency in English and exceptional customer service skills are essential.
• Call center experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues promptly.

Skills

Proficiency in English

Exceptional customer service skills

Call center experience

Team player

Education

High/Senior High School diploma

Job description

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues promptly.
• Maintain records of interactions and transactions.
• Collaborate with team members to improve service quality.
• Meet performance targets and key metrics.
• Educational Qualifications: High/Senior High School diploma is required.
• Skills and Competencies: Proficiency in English, exceptional customer service skills, and call center experience are essential. Must be a team player.
• Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
• Working Conditions: Office environment, ability to work flexible hours and adapt to varied schedules.
• Qualities and Traits: Strong communication, patience, problem-solving abilities, and a friendly demeanor are vital.

English Language; Customer Service; Call Centre; Team Player

Preview

HR Officer JetSon Manpower Agency

Working Location

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