Call Center Representative

Crescendo Staffing and Business Consulting Inc.; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Paid Holidays

Job summary

A staffing and consulting firm in Makati is hiring a detail-oriented and customer-focused Call Center Representative. This role involves communicating with customers mainly through chat and email, helping resolve issues and providing information. Ideal candidates should have at least 1 year of call center experience and a high school diploma or college education. This is a full-time, on-site position with a shifting schedule and offers opportunities for growth and benefits.

Qualifications

• At least 1 year of call center experience.
• Ability to handle customer inquiries through chat and email.
• Willingness to work in a shifting schedule.

Responsibilities

• Communicate with customers via chat and email.
• Assist customers by providing information and resolving issues.
• Ensure a positive overall customer experience.

Skills

Detail-oriented

Customer-focused

Communication skills

Education

High School/Senior High School

College Undergrad

Job description

Crescendo Staffing and Business Consulting Inc.

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Call Center Representative - Voice & Non-Voice (Chat & Email Support)

We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls, chat, email, and ticketing systems—no phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.

• Location: Bridgetowne / Pasig / Taguig / QC / Alabang
• Employment Type: Full-time | Onsite
• Schedule: Shifting Schedule
• At least HS/SHS/College Undergrad with 1 yr Call center experience

HR Officer Crescendo Staffing and Business Consulting Inc.

Working Location

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