Customer Service Representative | No exp required

Miranda HR; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Metro Manila is seeking candidates for a customer support role. This position involves responding to inquiries, assisting with product selection, maintaining records, and resolving complaints. No prior experience is necessary as training will be offered. The ideal candidate should have a high school diploma and possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• No prior experience required; training will be provided.
• Excellent communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Assist customers with product selection and troubleshoot issues.
• Resolve customer complaints in a professional manner.

Skills

Excellent communication skills

Interpersonal skills

Positive attitude

Willingness to learn

Education

High school diploma or equivalent

Job description

Description

• Respond to customer inquiries and provide accurate information.
• Assist customers with product selection and troubleshoot issues.
• Maintain customer records and update account information.
• Resolve customer complaints in a professional manner.
• Contribute to team performance and support other team members.

Requirements

• Educational Qualifications: High school diploma or equivalent.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Working Conditions: Ability to work in a fast-paced environment.
• Responsibilities and Duties: Ability to multitask and handle multiple customer interactions.