Customer Service Representative – Metro Manila

V-Call Center Link Inc.; Manila; In loco; PHP 279.000 - 334.800; Tempo pieno

Descrizione del lavoro

A customer service provider in Metro Manila is looking for customer service representatives to deliver exceptional service and resolve inquiries. Candidates should have at least 6 months of BPO/CSR voice experience, be college undergrads or recent graduates, and willing to work onsite in Quezon City or Taguig City. Night shifts are required.

Competenze

• At least 6 months of BPO/CSR voice experience.
• Fresh graduates and career shifters are encouraged to apply.
• Willing to work onsite in either Quezon City or Taguig City.

Mansioni

• Deliver exceptional customer service by promptly handling incoming inquiries and resolving issues.
• Identify and address additional customer needs.

Conoscenze

Customer service skills

Problem-solving skills

Polite and professional demeanor

Formazione

College undergrad and/or bachelor’s degree holder

Descrizione del lavoro

• Deliver exceptional customer service by promptly handling incoming inquiries and resolving issues, focusing on resolving matters during the first contact.
• Identify and address any additional customer needs while ensuring a polite and professional demeanor.

• College undergrad and/or bachelor’s degree holder (any course).
• At least 6 months of BPO/CSR voice experience.
• Fresh graduates and career shifters are encouraged to apply.
• Willing to work onsite in either Quezon City or Taguig City.
• Work schedule: Graveyard / Night shift.