Customer Service Representative – Metro Manila

V-Call Center Link Inc.; Manila; On-site; PHP 279,000 - 334,800; Full time

Job summary

A customer service provider in Metro Manila is looking for customer service representatives to deliver exceptional service and resolve inquiries. Candidates should have at least 6 months of BPO/CSR voice experience, be college undergrads or recent graduates, and willing to work onsite in Quezon City or Taguig City. Night shifts are required.

Qualifications

• At least 6 months of BPO/CSR voice experience.
• Fresh graduates and career shifters are encouraged to apply.
• Willing to work onsite in either Quezon City or Taguig City.

Responsibilities

• Deliver exceptional customer service by promptly handling incoming inquiries and resolving issues.
• Identify and address additional customer needs.

Skills

Customer service skills

Problem-solving skills

Polite and professional demeanor

Education

College undergrad and/or bachelor’s degree holder

Job description

• Deliver exceptional customer service by promptly handling incoming inquiries and resolving issues, focusing on resolving matters during the first contact.
• Identify and address any additional customer needs while ensuring a polite and professional demeanor.

• College undergrad and/or bachelor’s degree holder (any course).
• At least 6 months of BPO/CSR voice experience.
• Fresh graduates and career shifters are encouraged to apply.
• Willing to work onsite in either Quezon City or Taguig City.
• Work schedule: Graveyard / Night shift.