Customer Service Representative - Luzon

Tasq Work; Makati; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

Tasq Work in Metro Manila seeks Customer Service Representatives to deliver exceptional service to clients across Luzon. You will handle inquiries via phone, email, and chat, resolve issues, and maintain records to support top-notch support.

No experience is required and on-site work in Luzon with graveyard shifts is available. Start ASAP and join a fast-growing team that values friendly communication, problem solving, and a customer-first mindset.

Qualifications

• High school graduate required.
• No prior work experience needed.
• Must be conversant in English (spoken and written).
• Amenable to on-site work within Luzon (Philippines).
• Graveyard shift and shifting schedule accepted.
• Can start ASAP.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints with a focus on first-call resolution.
• Maintain accurate and comprehensive records of customer interactions.
• Collaborate with team members to improve customer service processes.
• Provide product and service information to assist customers with their needs.
• Proactively identify opportunities to enhance the customer experience.
• Meet or exceed individual and team performance targets.

Skills

English proficiency

Education

High school diploma

Job description

We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Requirements

• At least a high school graduate
• No experience required to apply
• Must be conversant in both spoken and written English
• Amenable to work fully on-site within Luzon
• Amenable to work on graveyard shift and shifting schedule
• Can start ASAP

Benefits

• Free HMO
• Free Dependents
• Night Differential
• Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.