Customer Service Representative (FULL VIRTUAL PROCESS)

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Employee recognition and rewards

Government mandated benefits

Health insurance (HMO)

Flexible hours

Job summary

A leading recruitment agency in Quezon City is looking for a Customer Service Representative. This role involves providing excellent customer service via phone, email, or chat, maintaining customer satisfaction, and keeping records of interactions. High/Senior High School graduates are encouraged to apply, as no prior experience is required. The position offers flexible working hours, making it ideal for those seeking a stable job in customer service.

Qualifications

• No experience required for the role.
• Strong communication and negotiation skills are essential.
• Candidate should have empathy and patience.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving concerns promptly.
• Assist customers via phone, email, or chat, ensuring their satisfaction.
• Maintain detailed records of customer interactions and transactions.

Skills

Excellent communication skills

Negotiation skills

Empathy

Patience

Education

High/Senior High School

Job description

Customer Service Representative (FULL VIRTUAL PROCESS)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Description

• Provide excellent customer service by addressing inquiries and resolving concerns promptly.
• Assist customers via phone, email, or chat, ensuring their satisfaction.
• Maintain detailed records of customer interactions and transactions.

Requirements

• Job Function: Customer Service
• Responsibilities and Duties: Excellent communication and negotiation skills to address customer inquiries.
• Qualities and Traits: Empathy and patience in handling customer feedback and concerns.

Recruitment Associate Synlink Recruitment Outsourcing Co. Inc.

Working Location

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