Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Cavite City; On-site; PHP 152,334 - 182,466; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance (HMO)

Flexible Hours

Job summary

A recruitment outsourcing company in Cavite is seeking an entry-level customer service representative to respond to inquiries via phone, email, or chat. Candidates should possess a high school diploma and strong English proficiency, coupled with excellent communication skills and a positive attitude. This full-time position offers a fast-paced environment ideal for individuals looking to develop their customer service skills while being part of a supportive team.

Qualifications

• Entry-level position, no prior experience required.
• Ability to handle customer calls in a calm and friendly manner.
• Excellent communication skills and a positive attitude.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Maintain professionalism and empathy in addressing complaints.
• Document interactions accurately for future reference.

Skills

Proficient in English language

Customer service skills

Effective people skills

Problem solving

Education

High School diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Cavite No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

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Description

• Respond to customer inquiries and provide assistance via phone, email, or chat.
• Maintain a high level of professionalism and empathy when addressing customer complaints.
• Document customer interactions accurately in the system for future reference.
• Identify and escalate complex issues to senior staff when necessary.
• Contribute to team goals by meeting personal call handling and customer satisfaction targets.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English language, strong customer service skills, effective people skills, and strong work ethic
• Responsibilities and Duties: Ability to handle customer calls in a calm and friendly manner
• Qualities and Traits: Excellent communication skills and a positive attitude
• Working Conditions: Fast-paced call center environment

English Language Customer Service Problem Solving Technical Skills People Skills Organizational Skills Interpersonal Skills

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Airyl Arlao

Recruitment Associate Synlink Recruitment Outsourcing Co. Inc.

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