Customer Service Representative/Fresher/Commercial/BFSI

Metacom Careers; Philippines; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers is hiring a Customer Service Representative in Quezon City, Philippines. No prior experience required; 0–2 years welcomed. You will provide excellent service to BFSI clients, handle inquiries across channels, and help resolve issues promptly.

Join a team that values accuracy in records, collaboration to improve processes, and a positive, learn‑minded attitude in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business or related field.
• 0–2 years experience; fresh graduates encouraged.
• Excellent communication and interpersonal skills.
• Detail-oriented, positive attitude, willingness to learn.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Provide excellent customer service to clients in the BFSI sector.
• Manage customer inquiries through various communication channels effectively.
• Assist in resolving customer issues and complaints promptly.
• Maintain accurate customer records and documentation.
• Collaborate with team members to improve service processes.

Skills

Communication skills

Interpersonal skills

Detail oriented

Willingness to learn

Education

Bachelor’s degree in Business

Job description

Customer Service Representative/Fresher/Commercial/BFSI

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus, Incentives

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Provide excellent customer service to clients in the BFSI sector.
• Manage customer inquiries through various communication channels effectively.
• Assist in resolving customer issues and complaints promptly.
• Maintain accurate customer records and documentation.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in Business or related field
• Experience Level: 0–2 years (Fresh graduates are encouraged to apply)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Detail-oriented, positive attitude, and a willingness to learn
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks