Customer Service Representative / Healthcare / Fresher / Weekends off

Metacom Careers; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Quezon City is seeking a Customer Service Representative to support patients with healthcare inquiries on-site. The role welcomes fresh graduates and offers a full-time schedule with weekends off, providing training and growth opportunities.

No prior experience is required, but strong communication skills and empathy are essential to help patients navigate healthcare options and services.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• Entry-level (0–2 years) experience recommended.
• Strong communication and interpersonal skills.
• Empathy and problem-solving abilities.
• Ability to follow regulatory guidelines and maintain records.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assist patients in understanding their healthcare options and services offered.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with healthcare professionals to ensure quality service delivery.
• Adhere to all regulatory guidelines and compliance requirements.

Skills

Strong communication and interpersonal

Education

Bachelor’s degree in a relevant field

Job description

Customer Service Representative / Healthcare / Fresher / Weekends off

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Description

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assist patients in understanding their healthcare options and services offered.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with healthcare professionals to ensure quality service delivery.
• Adhere to all regulatory guidelines and compliance requirements.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to empathize with customers and provide solutions.
• Working Conditions: Office environment with typical office hours; weekends off.
• Qualities and Traits: Patient, attentive, and detail-oriented.

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