Customer Service Representative / Fresher / Adapter

Metacom Careers; Davao del Sur; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in the Philippines is seeking a Customer Service Representative. The role handles customer inquiries, provides information, resolves issues, and keeps accurate records of interactions across phone, email, or chat. You will join a supportive team in a fast-paced setting.

Freshers are welcome, with training provided and opportunities for professional development. Health benefits and performance incentives are offered to motivated candidates.

Qualifications

• High School Diploma or equivalent.
• Freshers are welcome; no prior experience required.
• Strong communication skills.
• Customer-oriented attitude and willingness to learn.
• Able to follow instructions and work as part of a team.
• Fast-paced and dynamic work environment.

Responsibilities

• Assist customers by providing information and resolving issues.
• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to ensure customer satisfaction.
• Participate in training sessions to improve customer service skills.

Skills

Strong communication skills

Education

High School Diploma or equivalent

Job description

Customer Service Representative / Fresher / Adapter

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Description

• Assist customers by providing information and resolving issues.
• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to ensure customer satisfaction.
• Participate in training sessions to improve customer service skills.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:Freshers are welcome; no prior experience required
• Skills and Competencies:Strong communication skills
• Qualities and Traits:Customer-oriented attitude and willingness to learn
• Responsibilities and Duties:Able to follow instructions and work as part of a team
• Working Conditions:Fast-paced and dynamic work environment