Customer Service Representative (Fresher Account)

The Hird Corp.; Cebu City; On-site; PHP 233,578 - 279,781; Full time

Benefits offered by this job

Health Insurance (HMO)

Paid training

Incentives and performance bonuses

Commission

Holiday Gifts

Job summary

A leading BPO company in Cebu City is seeking a Customer Service Representative to help customers through phone, chat, or email. You will resolve inquiries and maintain professionalism in interactions. Candidates with at least a Senior High School diploma and good communication skills are encouraged to apply. The position offers a competitive salary package, performance incentives, and health benefits. Join our team and build a rewarding career in customer service!

Qualifications

• At least High School / Senior High School graduate.
• With or without BPO experience; experience is an advantage.
• Good to excellent communication skills.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and resolve customer concerns.
• Maintain professionalism and empathy in every interaction.

Skills

Good to excellent communication skills

Customer-oriented

Willing to learn

Education

At least High School / Senior High School graduate

Job description

Customer Service Representative (Fresher Account)

The Hird Corp.

Location: IT PARK, LAHIG CEBU CITY

Position: Customer Service Representative (ONSITE)

Salary Package: Up to 23,000 basic salary + incentives

Are you passionate about helping customers and building a career in the BPO industry? Join our team today!

Qualifications

• At least High School / Senior High School graduate
• With or without BPO experience (experience is an advantage)
• Good to excellent communication skills
• Willing to work on-site and in shifting schedules
• Customer-oriented and willing to learn

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Maintain professionalism and empathy in every interaction
• Follow company policies and procedures
• Competitive salary package
• Incentives and performance bonuses
• HMO and other benefits
• Paid training

Employee Recognition and Rewards

• Commission
• Performance Bonus
• Holiday Gifts
• Incentives

Insurance Health & Wellness: HMO