We're Hiring: Customer Service Representative!

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Paid training

Career advancement opportunities

Job summary

A growing customer service firm in Cebu City is hiring a Customer Service Representative. The role involves handling customer inquiries, ensuring a positive experience, and resolving concerns. Candidates should be Senior High School graduates or have equivalent education. The company offers competitive salary, training, and a supportive work environment.

Qualifications

• Must be a Senior High School Graduate or at least 2 years in college.
• With or without BPO experience, training will be provided.
• Amenable to working on shifting schedules and onsite.

Responsibilities

• Handle incoming and outgoing customer communications through phone, email, or chat.
• Resolve customer concerns efficiently and professionally.
• Maintain accurate documentation of interactions and resolutions.
• Deliver excellent service that meets company standards.

Skills

Excellent communication skills

Problem-solving skills

Education

Senior High School Graduate or at least 2 years in college

Job description

We're Hiring: Customer Service Representative!

The Hird Corp.

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Join our growing team and be part of a company that values great communication, teamwork, and career growth!

• As a Customer Service Representative, you will be the first point of contact for our clients. You’ll handle customer inquiries, provide accurate information, and ensure a positive customer experience across all interactions.

Qualifications:

• Senior High School Graduate, or at least 2 years in college (no back subjects), or College Graduate (Old Curriculum accepted)
• With or without BPO experience, training will be provided
• Excellent communication and problem-solving skills
• Amenable to work on shifting schedules and onsite

Key Responsibilities:

• Handle incoming and outgoing customer communications through phone, email, or chat
• Resolve customer concerns efficiently and professionally
• Maintain accurate documentation of interactions and resolutions
• Deliver excellent service that meets company standards and customer expectations

Why Join Us?

• Competitive salary and benefits
• Paid training and career advancement opportunities
• Supportive work environment and dynamic team