Customer Service Representatives – Multiple Accounts Available!

The Hird Corp.; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Career growth and learning opportunities

HMO and other comprehensive benefits

Fun and collaborative work culture

Job summary

A dynamic BPO company is looking for Customer Service Representatives to enhance customer experience across multiple accounts. Ideal candidates are college graduates or SHS graduates with BPO experience, excellent English communication skills, and adaptability. This role offers competitive salary, performance bonuses, HMO, and a fun work culture.

Qualifications

• Excellent communication skills in English are essential.
• Candidates should be adaptable and focused on customer satisfaction.
• Willingness to work onsite and on night/shifting schedules is required.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Ensure an excellent customer experience across various accounts.
• Deliver outstanding service in a supportive and engaging environment.

Skills

Excellent English communication skills

Adaptable

Customer-focused

Education

College Graduate (with or without BPO experience)

SHS Graduate or at least 2nd year in college with 6 months BPO experience

Job description

Location

IT Park, Lahug, Cebu City

Overview

Take your career to new heights! Join our growing team of Customer Service Representatives and be part of one of the most dynamic BPO companies in the industry. We have exciting openings for Healthcare, Retail, and Airline accounts!

Description

As a CSR, you will handle customer inquiries, provide accurate information, and ensure an excellent customer experience across various accounts. You’ll play a key role in delivering outstanding service while working in a supportive and engaging environment.

Qualifications

• College Graduate (with or without BPO experience)
• SHS Graduate or at least 2nd year in college with 6 months BPO experience
• Excellent English communication skills
• Willing to work onsite and on night/shifting schedules
• Adaptable and customer-focused

What We Offer

• Competitive salary and performance bonuses
• Career growth and learning opportunities
• HMO and other comprehensive benefits
• Fun and collaborative work culture