Customer Service Representative | Virtual Interview | Onsite Work

The Hird Corp.; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance bonus

HMO (Health & Wellness)

Employee recognition and rewards

Job summary

A leading customer service provider in Cebu City is seeking Customer Service Representatives. The position requires confident individuals with strong English communication skills. Responsibilities include answering calls and resolving inquiries. Comprehensive training will be provided. Candidates with or without prior BPO experience are encouraged to apply. On-site work is required.

Qualifications

• High school graduate, senior high school graduate, or college level/graduate.
• Strong English communication skills – clear speaking voice is a must.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Answer inbound customer calls and provide clear, professional assistance.
• Resolve customer inquiries, issues, and concerns efficiently.
• Ensure excellent communication and maintain service quality standards.

Skills

Strong English communication skills

Ability to multitask

Education

High school graduate or college level/graduate

Job description

Customer Service Representative | Virtual Interview | Onsite Work

Company: The Hird Corp.

Location: Cebu, Philippines – on‑site work required.

Seniority: High/ Senior High School Graduate. Full‑time.

Job Description

We are looking for confident and customer‑focused individuals to join our team as Customer Service Representatives for a Voice Account. Whether you have prior BPO experience or are just starting your career, we encourage you to apply! Comprehensive training will be provided.

Key Responsibilities

• Answer inbound customer calls and provide clear, professional assistance
• Resolve customer inquiries, issues, and concerns efficiently
• Ensure excellent communication and maintain service quality standards
• Follow company protocols and meet performance targets

Qualifications

• High school graduate, senior high school graduate, or college level/graduate
• With or without BPO/voice account experience
• Strong English communication skills – clear speaking voice is a must
• Ability to multitask and work in a fast‑paced environment
• Willing to undergo a virtual / onsite interview

Benefits

• Employee Recognition and Rewards: commission, performance bonus, holiday gifts, incentives
• Insurance: HMO (Health & Wellness)