Customer Service Representative - Fort Taguig Site

TalentLink Outsourcing; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service outsourcing company in the Philippines is hiring for a position where no prior BPO experience is required. Fresh graduates and college undergraduates are encouraged to apply. Team members will respond to customer inquiries, resolve issues, and maintain records. Training will be provided in a supportive team environment. This role is on-site in Metro Manila.

Qualifications

• No BPO experience needed; training provided.
• Fresh grads, SHS grads, and college undergrads welcome.
• Willing to work onsite in a supportive team.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Qualifications

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
• Willing to work Onsite with a professional & supportive team