Customer Service Representative - Financial Account - Fort Taguig Site

TalentLink Outsourcing; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service outsourcing company is seeking candidates for customer support roles in Taguig. The position is open to fresh graduates and those without BPO experience, as training will be provided. Candidates should be willing to work onsite in a professional and supportive environment while handling customer inquiries through various channels.

Qualifications

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads are all welcome!
• Willing to work onsite with a professional and supportive team

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Qualifications

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
• Willing to work Onsite with a professional & supportive team