Chat Support Representative - Makati Site

TalentLink Outsourcing; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service outsourcing company in Metro Manila, Philippines, is looking for candidates to respond to customer inquiries via email and chat. This role welcomes fresh graduates and those without prior BPO experience. A supportive team offers training and development for a dynamic customer service environment.

Qualifications

• No BPO experience needed; training provided.
• Fresh graduates, SHS graduates, and college undergraduates welcome.
• Willing to work onsite with a supportive team.

Responsibilities

• Respond to customer inquiries via email and chat only.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via email and chat ONLY.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Qualifications / Benefits

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
• Willing to work Onsite with a professional & supportive team