Customer Service Representative (CSR)

NIU Professionals, Inc.; San Juan; On-site; PHP 201,000 - 268,000; Full time

Job summary

NIU Professionals, Inc. is seeking a Customer Service Representative to handle customer inquiries and provide accurate information while maintaining strong relationships. The role emphasizes professional communication in a fast-paced on-site environment in the Philippines.

The ideal candidate will have college-level education, prior customer service experience, and excellent interpersonal skills to deliver high-quality support and customer satisfaction. Availability to work on-site is required.

Qualifications

• At least college level education.
• Experience in customer service is preferred.
• Good communication and interpersonal skills are essential.
• Customer-oriented and professional demeanor required.
• Willing to work on-site.
• Ability to work well in a fast-paced environment.

Responsibilities

• Handle customer inquiries and concerns.
• Provide accurate information and assistance.
• Resolve customer issues professionally.
• Maintain good customer relationships.
• Perform other duties assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Customer-oriented

Professionalism

Fast-paced environment

Education

College level education

Job description

• Handle customer inquiries and concerns
• Provide accurate information and assistance
• Resolve customer issues professionally
• Maintain good customer relationships
• Perform other duties assigned by management

Qualifications

• At least college level
• With experience in customer service
• Good communication and interpersonal skills
• Customer-oriented and professional
• Willing to work on-site
• Can work well in a fast-paced environment

What can I earn as a Customer Service Representative