CSR [Open for Fresh Grads, Newbies, Tenured]

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Insurance Health & Wellness

HMO

Job summary

A leading recruitment agency is looking for a Customer Service Representative to work on-site in Taguig. The selected candidate will assist patients with appointment scheduling and medical inquiries, maintain patient records, and ensure confidentiality. This role is open to fresh graduates, providing an excellent opportunity for those looking to start their careers in customer service within the healthcare sector.

Qualifications

• Must be at least a high school graduate.
• Experience in a healthcare account is a plus.
• Willingness to work onsite in Taguig or Pasig.

Responsibilities

• Provide patient support via phone and/or other approved channels.
• Manage appointment scheduling and respond to medical inquiries.
• Maintain accurate patient records and coordinate with healthcare providers.

Education

High School Graduate

Job description

Overview

CSR [Open for Fresh Grads, Newbies, Tenured] — Synlink Recruitment Outsourcing Co. Inc. Urgent ₱15-25K [Monthly] On-site - Taguig. No Exp Required. High/Senior High School Full-time.

Job Description

The Customer Service Representative for the Healthcare Account is responsible for handling inbound and outbound calls to assist patients with appointment scheduling, medical inquiries, and account support. The role involves managing patient records, coordinating with healthcare providers, and ensuring confidentiality and adherence to healthcare guidelines. CSRs are expected to deliver excellent customer service while maintaining accuracy, empathy, and professionalism in every interaction.

Benefits

Insurance Health & Wellness
HMO

Responsibilities

Provide patient support via phone and/or other approved channels. Manage appointment scheduling and respond to medical inquiries. Maintain accurate patient records and coordinate with healthcare providers. Ensure compliance with confidentiality and healthcare guidelines. Demonstrate empathy, professionalism, and strong communication in every interaction.

Qualifications

• At least high school graduate
• With or Without Experience; healthcare account experience is a plus
• Willing to work onsite in Taguig / Pasig

Working Location

On-site in Taguig / Pasig