Healthcare - Customer Service Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Incentives

13th Month Pay

HMO

Job summary

A recruitment outsourcing company in Muntinlupa is seeking a Healthcare Customer Service Representative. The role involves patient communication management, supporting referrals, and maintaining records. No experience is required, but candidates should possess strong communication skills and a high school diploma. This full-time position offers essential benefits such as HMO and a 13th Month Pay.

Qualifications

• Open to high school graduates, college undergraduates, and college graduates.
• Experience is not required but a background in a healthcare account is a plus.
• Must have strong communication skills.

Responsibilities

• Manage patient communications, including calls, emails, and appointment confirmations.
• Support referral processing and pre-authorization requests.
• Maintain and update patient records to ensure HIPAA compliance.
• Prepare and distribute medical reports.

Skills

Strong communication skills

Education

High/Senior High School diploma

Job description

Healthcare Customer Service Representative - CSR

Synlink Recruitment Outsourcing Co. Inc.

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

• Manage patient communications, including calls, emails, and appointment confirmations
• Support referral processing, pre-authorization requests, and follow-up activities
• Maintain and update patient records while ensuring HIPAA compliance
• Prepare, produce, and distribute medical reports

Qualifications:

• Open to high school graduates, college undergraduates, and college graduates
• Experience is not required, though background in a healthcare account is an advantage
• Must have strong communication skills