Healthcare - Customer Service Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Employee Recognition and Rewards

Incentives

13th Month Pay

Health insurance (HMO)

Job summary

A recruitment outsourcing company in Las Piñas is seeking a Healthcare Customer Service Representative. The role involves managing patient communications and ensuring HIPAA compliance while maintaining patient records. Ideal candidates are high school graduates with strong communication skills. Full-time position with government-mandated benefits, including 13th month pay and health insurance (HMO).

Qualifications

• Open to high school graduates, college undergraduates, and college graduates.
• Experience is not required, though background in a healthcare account is an advantage.
• Must have strong communication skills.

Responsibilities

• Manage patient communications, including calls, emails, and appointment confirmations.
• Support referral processing, pre-authorization requests, and follow-up activities.
• Maintain and update patient records while ensuring HIPAA compliance.
• Prepare, produce, and distribute medical reports.

Skills

Strong communication skills

Education

High/Senior High School graduate

Job description

Healthcare Customer Service Representative - CSR

Synlink Recruitment Outsourcing Co. Inc.

On-site - Las Pinas - No Exp Required High/Senior High School - Full-time

Job Description

This role primarily involves handling patient communications, supporting referral processing, maintaining patient records with HIPAA compliance, and preparing medical reports.

Responsibilities

• Manage patient communications, including calls, emails, and appointment confirmations
• Support referral processing, pre-authorization requests, and follow-up activities
• Maintain and update patient records while ensuring HIPAA compliance
• Prepare, produce, and distribute medical reports

Benefits

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Qualifications

• Open to high school graduates, college undergraduates, and college graduates
• Experience is not required, though background in a healthcare account is an advantage
• Must have strong communication skills