Customer Service Representative - Clark Pampanga Site

TalentLink Outsourcing; Pampanga; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Employee Assistance Program

Job Training

Mentorship Program

Professional Development

Job summary

A customer service company in Pampanga is looking for enthusiastic individuals to respond to customer inquiries via phone, email, and chat. Join a professional and supportive team with no prior BPO experience required as comprehensive training will be provided. The role offers benefits including 13th month pay and opportunities for professional development.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Problem Solving

Team Player

Strong Work Ethic

Account Management

Back Office Support

Call Centre

Technical Skills

Interpersonal Skills

Job description

TalentLink Outsourcing

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Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.
• No BPO experience needed – We’ll train you!
• Willing to work Onsite with a professional & supportive team

• English Language
• Customer Service
• Problem Solving
• Team Player
• Strong Work Ethic
• Account Management
• Back Office Support
• Call Centre
• Technical Skills
• Interpersonal Skills

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Working Location

Tech Hub 6, 5F, SM Clark, Angeles City, Tech Hub 6. SM Clark, Clark Freeport, Mabalacat City, Pampanga, Philippines

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