Customer Service Representative – Cebu City

The Hird Corp.; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Comprehensive HMO and benefits

Career growth and learning

Job summary

The Hird Corp. is seeking Customer Service Representatives to deliver exceptional customer experiences in a dynamic BPO environment in Cebu City, Philippines.

You will handle inquiries via calls, chats, or emails, provide accurate information, and maintain a high level of professionalism and customer satisfaction. Requirements include college or SHS with BPO exposure, excellent English skills, and willingness to work onsite.

Qualifications

• College graduate, with or without BPO experience.
• SHS graduate or 2nd-year college with 6 months BPO experience.
• Excellent English communication skills.
• Willing to work onsite in Cebu City.
• Amenable to night shifts and rotating schedules.

Responsibilities

• Handle customer inquiries via calls, chats, or emails courteously and efficiently.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professionalism and customer satisfaction at all times.

Skills

Communication skills

English proficiency

Night shift readiness

Education

College degree or equivalent

SHS graduate / 2nd-year college with 6 months BPO

Job description

Take the next step in your career with a company that values professionalism, growth, and teamwork. We are looking for Customer Service Representatives who are dedicated to delivering exceptional customer experiences and driven to succeed in a dynamic BPO environment.

Key Responsibilities:

• Handle customer inquiries through calls, chats, or emails in a courteous and efficient manner.
• Provide accurate information and effective solutions to customer concerns.
• Maintain a high level of professionalism and customer satisfaction at all times.

Qualifications:

• College Graduate (with or without BPO experience)
• SHS Graduate or at least 2nd-year College with 6 months of BPO experience
• Excellent English communication skills
• Willing to work onsite in Cebu City
• Amenable to night shifts and rotating schedules

What We Offer:

• Competitive salary package with performance incentives
• Comprehensive HMO and benefits
• Career growth and continuous learning opportunities
• Supportive, inclusive, and professional work environment