Customer Service Representative - CEBU

Zohorecruit; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Level Up Talent Solutions in Cebu City, Philippines is hiring Customer Service Representatives to handle inquiries, resolve concerns, process requests, and deliver accurate information. You will communicate with customers through multiple channels while upholding company policies and providing a positive experience.

The role requires a High School graduate with at least 6 months of BPO or customer service experience, strong communication, and attention to detail to solve problems and maintain

Qualifications

• At least 6 months of BPO or customer service experience.
• Excellent communication and customer service skills.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Provide excellent customer support by handling inquiries and resolving concerns.
• Process requests and deliver accurate information to customers.
• Communicate with customers through various channels while adhering to policies.

Skills

Communication skills

Customer service

Attention to detail

Problem solving

Education

High School Diploma or Senior High School Diploma

Job description

Cebu City, Philippines | Posted on 07/03/2026

• Industry Employment - Recruiting - Staffing
• State/Province Cebu
• Country Philippines

About Us

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

We are looking for Customer Service Representatives to provide excellent customer support by handling inquiries, resolving concerns, processing requests, and delivering accurate information. You will communicate with customers through various channels while ensuring a positive customer experience and adhering to company policies and procedures.

Requirements

High School Graduate or Senior High School Graduate

At least 6 months of BPO/customer service experience

Good communication and customer service skills

Strong attention to detail and problem-solving skills