Customer Service Representative - San Lazaro

Zohorecruit; Metro Manila; On-site; PHP 259,000 - 310,000; Full time

Job summary

Level Up Talent Solutions is hiring a Customer Service Representative in Manila to support customers via phone, chat, or email. You will assist with account inquiries, billing issues, and product information while delivering a positive customer experience.

Ideal candidates have at least 6 months in a BPO role, strong communication skills, and attention to detail. High school or senior high school graduates are welcome; healthcare/insurance exposure is a plus.

Qualifications

• High School Graduate or Senior High School Graduate.
• At least 6 months of BPO experience.
• Good communication and customer service skills.
• Strong attention to detail.
• Healthcare or Insurance experience is an advantage but not required.

Responsibilities

• Provide support to customers via phone, chat, or email.
• Assist with account-related inquiries, billing concerns, and product/service information.
• Deliver a positive customer experience and resolve concerns efficiently and professionally.

Skills

Good communication

Customer service

Attention to detail

Education

High School / Senior High School

Job description

Customer Service Representative - San Lazaro

Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz, Philippines | Posted on 06/30/2026

• Industry Employment - Recruiting - Staffing
• Salary Up to ₱25,500
• City Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz
• State/Province Manila
• Country Philippines

About Us

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

Join our team as a Customer Service Representative and provide exceptional support to customers through phone, chat, or email. You will assist with account-related inquiries, billing concerns, product or service information, and general customer requests while delivering a positive customer experience. The ideal candidate is customer-focused, has excellent communication skills, and is committed to resolving concerns efficiently and professionally.

Requirements

Qualifications:

• High School Graduate or Senior High School Graduate
  
• With at least 6 months of BPO experience
  
• Good communication and customer service skills
  
• Strong attention to detail
  
• Healthcare or Insurance experience is an advantage but not required